Loot Financial Services Limited

As you may be aware, Loot Financial Services (“Loot”) entered administration on 22 May 2019.  

Loot operated a programme under the regulatory permissions of Wirecard Card Solutions (“WDCS”) (FCA register 900051).  WDCS took over the management of your account on 22 May and give all customers 60 days’ notice of the closure of the account.  All Loot accounts were closed on 26th July 2019.  All Loot cards and the account functionality have ceased to operate from this date.

Although the accounts are now closed, Wirecard continues to safeguard customer funds for those customers who have not yet contacted us to withdraw their balance.  This e-money is protected and held by Wirecard Card Solutions Limited at a regulated credit institution; and will not be used by WDCS for any other purpose.

If you believe you have been affected by this closure and you have a balance on your Loot account, or you wish to discuss any aspect of your account, you will need to contact WDCS in order for this to be returned to you.

Our contact details are:

Loot@wirecard.com
+44 (0)208 089 0581

Please note that this number is manned during office hours only

Please note we have amended the terms and conditions of the Loot product.  The latest version is available here.